Care Marketplace for Patients and doctors

UX UI Design / Visual Design / Product Strategy / iOS & Androd apps

UBERDOC

UBERDOC is a US marketplace that allows patients to find doctors and have appointments via the Internet without leaving the house, offering a flat and transparent fee. Within a full-cycle development project, we expanded an MVP into a HIPAA-compliant complex web platform, expanding and enriching on the features and options, including a payment gateway, mapping, subscription, and email management tools. The tech stack includes jQuery, C#, JavaScript, Entity Framework, ASP.NET MVC, .NET, and Ninject.

The client is extremely happy with the results of our partnership, the platform enjoys a surge in usage in recent times, with a constantly expanding network of 3000 physicians in all 50 US states. We’re continuing the support and are constantly improving upon the successful foundation that we've built for UBERDOC. 

duration

2017 — Ongoing

team

Project Manager

Tech Lead

DevOps specialist

Web Developers

QA Engineer

solution

Our website application development company helped build a complex web solution as per technical requirements from the client.

scope of work

We expanded an MVP with additional features within six months and then have been polishing it for another year. We continue to support and maintain it.

―  01  ―

Priority access to the best doctors at an affordable price

Established in Andover in 2016, UBERDOC aims to improve the way we find and make appointments with healthcare specialists. The company created a marketplace that allows patients to find doctors and schedule urgent appointments (either offline or online) at a flat and transparent fee.

Dr. Paula Muto, a Founder of UBERDOC, has been heading a private surgical practice group for general and vascular surgery. For many years, she firsthand witnessed long wait times and inconveniences for the patients that are intrinsic to the US healthcare system, so an idea of a pay-for-fee business model of care marketplace was born as a possible fix for the problem.

For a flat fee, the platform gets you in touch with a doctor, aiming for an appointment – either online or live in your area – to take place within 24 hours.

Dr. Paula Muto’s goal is to create independent and seamless access to healthcare, ensuring a transparent pricing for procedures, lab tests, X-rays, etc. For that reason, in August 2020 UBERDOC partnered with MYRX365 to guarantee transparent pricing for prescriptions.

Specialist easy search
Quick Appointment
Online Secure Payment

The challenge was to apply the principles used in ride-sharing apps to healthcare, building an app that would let both doctors register their services and patients connect with the doctors they prefer.

Solution

Our website application development company helped build a complex web solution as per technical requirements from the client.

Scope of work

We expanded an MVP with additional features within six months and then have been polishing it for another year. We continue to support and maintain it.

Team

Project Manager

Tech Lead

DevOps specialist

Web Developers

QA Engineer

Duration

December 2018 - ongoing

―  03  ―

The process

With the user stories provided by UBERDOC, we’ve been able  to follow the best SCRUM processes, enabling a smooth, transparent and effective development.

User flow defining and building a core platform structure and navigation. This strategy helped us to rethink and update it.

"
They worked in an Agile method, creating and working through story points.
Dr. Paula Muto


―  04  ―

Development
Details

The key features of the UBERDOC platform that we implemented:

Personal user profiles for doctors and patients

Pre-payments
The appointmends can be had in a telemedicine format through the platform

Fast booking process

Direct access to top specialists
Accelerated appointment availability
One transparent and affordable price

Convenient 
 Admin Pannel

Appointment status tracking
Accelerated appointment availability
One transparent and affordable price

Development tools:

Stripe as a payment gateway

Raygun for automatic crash report generation

Google Maps API for maps, distance measuring, route advisory 

Metronic, a CSS theme for Admin Dashboard Team

SendGrid integrated via Azure for email management

Recurly for subscription management and service charging

―  05  ―

What's interesting

1

As a web application company, we delivered three versions of the platform before releasing it into the wild before moving on to maintenance works and updates.

2

Updates mostly have to do with the industry specifics. For instance, we needed to allow for one hospital to have a number of locations.

3

In this project, the EGO web development services company had also implemented fuzzy search. Specifically, it helps users find a hospital even if they make a mistake or don’t use the hospital’s complete name when searching.

4

HIPAA compliance for the platform was ensured in the appointment request form, where patients would specify their health issues.

"
EGO delivered great quality for our budget and allowed us to do things we weren’t able to do before.
Dr. Paula Muto


―  06  ―

Current status

Being telemedicine-enabled since October 2019, UBERDOC is now actively used by patients and doctors all over the US. We’re getting user feedback, performing fixes, resolving issues and making some minor improvements on a monthly basis.

C#, JavaScript, .Net, ASP .NET MVC, Entity Framework, NSubstitute, Ninject, Razor, jQuery